Refund & Cancellation Policy

You can request a cancellation directly from your account, or by contacting us on WhatsApp or phone. Cancellations are subject to the following:

• More than 24 hours before your appointment: Free cancellation, subject to approval by our team.
• Less than 24 hours before your appointment: A cancellation charge may apply to cover the professional's blocked time and travel arrangements.
• No-shows or last-minute cancellations at the doorstep: The full service amount may be charged.

You may reschedule your appointment free of charge if requested more than 24 hours in advance, subject to availability. Reschedule requests within 24 hours are handled case-by-case and are not guaranteed.

• Approved refunds are processed to the original payment method used.
• Refunds typically reflect in your account within 5–10 business days, depending on your bank or payment provider.
• Cash payments (if applicable) are refunded via bank transfer or UPI to a linked account you provide.

Your satisfaction matters to us. If you are not happy with a service, please raise the concern with us within 24 hours of the appointment. We will investigate and, where appropriate, offer a partial refund, credit, or complimentary corrective service. Refunds for service quality issues are reviewed on a case-by-case basis.

• Products physically consumed or applied during a completed service.
• Membership fees after the membership has been used or after the trial window (if applicable) has passed.
• Promotional or free add-on services included in a package.

Email us at info@glammbeauty.com or WhatsApp us on +91 91408 71917 with your booking reference (starts with #GB) and a short description of the issue. Our team will respond within 2 business days.